Why this matters
A migration offer should explain which components and tests it includes.
Step by step
- List domains, applications, databases, mail, scheduled jobs and access you can authorise.
- Ask about compatibility, transfer scope, downtime, testing, DNS work and retention of the original service.
- Proceed only with a migration plan that identifies exclusions and the person responsible for each test.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.