Articles
Preparing a Secure File Transfer Connection
Why this mattersThe correct protocol and account are necessary before diagnosing transfer...
FTP, FTPS and SFTP: Which Should You Use?
Why this mattersThese protocols are not interchangeable despite similar names.Step by stepCheck...
Finding the Correct Upload Folder
Why this mattersSuccessful transfer does not prove files reached the public website...
A File Transfer Login Returns an Authentication Error
Why this mattersWrong protocol, username or account scope can resemble a wrong password.Step by...
A File Transfer Connection Times Out
Why this mattersA timeout can occur before authentication or during data transfer.Step by...
Directory Listing Fails After FTP Login
Why this mattersAuthentication and the subsequent FTP data connection are separate steps.Step by...
Handling a File Transfer Certificate Warning
Why this mattersA warning may indicate an unexpected hostname, trust problem or changed server...
SFTP Reports a Changed Host Key
Why this mattersA changed SSH identity should be checked rather than automatically accepted.Step...
An Upload Fails with Permission Denied
Why this mattersThe account may have access to a directory without permission to modify it.Step...
An Upload Fails Because Storage Is Full
Why this mattersA quota or filesystem limit can prevent writing even when login succeeds.Step by...
An Upload Stops Partway Through a Large File
Why this mattersFile size, connection stability or server limits may affect long transfers.Step...
Avoiding Accidental Overwrites During Upload
Why this mattersA client synchronisation command can replace working files you did not intend to...
Transferring Hidden Configuration Files Carefully
Why this mattersHidden files may contain required routing settings or confidential...
Checking File Integrity After Transfer
Why this mattersA reported transfer success does not prove the destination matches the...
Choosing Binary Transfer for Archives and Media
Why this mattersText conversion can damage files that must retain their exact bytes.Step by...
Handling Non-ASCII Filenames in Transfers
Why this mattersDifferent filename encodings can make uploaded files unreachable by the expected...
Removing Temporary Transfer Accounts
Why this mattersA migration account should not keep write access after its task ends.Step by...
Why Uploaded Changes Are Not Visible on the Website
Why this mattersThe cause may be the wrong root, hostname, release directory or a cache rather...
Preparing a File Transfer Error Report
Why this mattersA precise error report separates connection, authentication and file operation...
Planning a Website Upload Without Publishing Private Files
Why this mattersA development folder can contain secrets and backups that do not belong in the...
Website Files Were Moved but the Database Was Left Behind
A file transfer copies the selected files. It does not automatically export a separate database...
