Articles
Finding Your Way Around Hosting Anayil
Step by stepOpen the Hosting Anayil homepage and use Client Area for your private account...
Creating Your Client Account
Step by stepOn the login page, choose Register or Create Account. If registration is only...
Signing In to Your Client Area
Step by stepOpen Hosting Anayil directly and choose Client Area. Enter your account email and...
Recovering a Forgotten Password
Step by stepOpen Forgot Password from the portal login screen. Enter the email used for your user...
Choosing Your Portal Language
Step by stepUse the language selector available in the portal and choose English, Spanish,...
Understanding the Client Area Overview
Step by stepSign in and inspect the overview. Tiles or lists may summarise services, domains,...
Finding Your Hosting Services
Step by stepOpen Manage Services from the portal or the services shortcut in your account. Review...
Finding Your Domains
Step by stepOpen Manage Domains in your account and locate the exact domain spelling. A hosting...
Distinguishing Orders, Invoices and Active Services
Step by stepUse your order confirmation to identify the product requested, then locate its...
What to Do After Your First Order
Step by stepKeep your order confirmation and sign in to the account used to place it. Find the...
Opening the Correct Service Details
Step by stepIn the services list, identify the product using its name and associated domain, then...
Understanding Service Status Before Taking Action
Step by stepOpen the service details and read the status shown for that product. Keep it separate...
Finding Your Invoices from the Client Area
Step by stepSign in and open Invoices using the account shortcut. Find the document by number,...
Finding Your Existing Support Conversations
Step by stepOpen My Support Tickets while signed in. Find an existing conversation by subject and...
Using Announcements and Network Status
Step by stepOpen Announcements for public communications. For Network Status, sign in when this...
Finding Downloads and Reference Guides
Step by stepOpen Downloads or Knowledgebase from the portal. Browse the relevant category or...
Reviewing Your Profile and Account Details
Step by stepAfter signing in, distinguish your user profile from customer billing details. The...
Working with More Than One Customer Account
Step by stepIf your user belongs to several customer accounts and an account selector is...
Signing Out Safely on a Shared Device
Step by stepBefore leaving a shared computer, finish your current task and use the portal...
Preparing Your First Account Support Request
Step by stepWrite down the section that fails, what you expected and what actually happened....
