Why this matters
A checked box is meaningful only when the underlying observation was actually made.
Step by step
- Write each item as an observable result, such as a test enquiry received, rather than check website.
- Record who checked it, when and what evidence supports the result.
- Review unchecked or failed items openly instead of marking a release complete to match a schedule.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
