Why this matters
A useful handover includes responsibilities and access, not just a working homepage.
Step by step
- Request a list of services, applications, licences, renewal dates and ongoing maintenance tasks.
- Receive documentation through an approved channel, verify owner access and identify who maintains software and handles incidents.
- Test an essential customer action and confirm temporary development access has been reviewed.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
