Why this matters
Caching means a change may not become visible to every visitor simultaneously.
Step by step
- Identify the records, current values, cache settings and services affected with the DNS administrator.
- Prepare the destination and rollback values, choose a suitable window and avoid repeated changes while comparing inconsistent cached answers.
- Verify authoritative results and the actual website or mail behaviour before considering the transition complete.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
