Why this matters
A similar-looking name can lead to updates on the wrong project.
Step by step
- Compare the full domain, subdomain and intended destination with the order and service details.
- Ask the requester to confirm the exact hostname in writing; distinguish the main domain from a www or application subdomain.
- Re-read the final change request and verify it identifies one unambiguous hostname and purpose.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
