Why this matters
A changed SSH identity should be checked rather than automatically accepted.
Step by step
- Record the hostname and non-secret fingerprint shown by the client.
- Ask the administrator whether the server identity changed and verify the new fingerprint independently.
- Update the trusted entry only after confirmation and check the connection reaches the intended service.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.