Why this matters
File size, connection stability or server limits may affect long transfers.
Step by step
- Record transferred size, elapsed time, error and whether smaller files succeed.
- Check the supported client resume behaviour and provider limits before retrying; preserve the complete original locally.
- Verify the destination file size or checksum rather than assuming a resumed transfer is complete.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.