Why this matters
Different filename encodings can make uploaded files unreachable by the expected URL.
Step by step
- Compare the exact source name and destination name, including accents, spaces and letter case.
- Use a consistent supported encoding and coordinate any rename with application references rather than renaming randomly.
- Open the resource from its intended page and check that all references use the actual filename.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
