Why this matters
Backup frequency alone does not define how your project would recover.
Step by step
- Identify the files, database and mail history your business needs after a failure.
- Ask about coverage, retention, off-site location where applicable, restoration process, testing and any recovery charges.
- Assess the actual recovery process rather than treating a backup checkbox as a guarantee.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.