Why this matters
Operational access and data location matter to project planning and contractual review.
Step by step
- Identify the systems holding website files, mail, databases and backups, including external providers.
- Ask for the applicable hosting location and management arrangements and involve your organisation’s adviser for legal requirements.
- Keep verified service information rather than assuming every resource is hosted in the same place.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
