Why this matters
Space totals can include more than the public website folder.
Step by step
- Review the available breakdown for website files, mail, databases and backups, noting when the figures update.
- Ask the responsible owner to identify large unknown directories before removing anything.
- An approved cleanup should free the expected space while preserving required application and mail data.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
