Why this matters
Database size can grow through legitimate business data, logs or application defects.
Step by step
- Record the affected database and available size information without exporting private customer data into a ticket.
- Ask the application owner to identify the cause and supported retention or optimisation options with a recovery copy.
- Check that the intended application data remains intact and the growth trend changes as expected.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
