Why this matters
Different applications may use independent identities and recovery processes.
Step by step
- Ask whether the supplied access uses its own credentials or a documented supported sign-in integration.
- Use only the confirmed process; do not reuse portal or server passwords simply because the interfaces share a brand.
- Confirm the displayed identity and intended service before performing work.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
