Step by step
- Open Manage Services from the portal or the services shortcut in your account. Review product names, associated domains where shown and service status.
- Open the relevant row to inspect its details. Use the product name and domain together; similar names or equal prices are not enough to identify a service.
- If the service is missing, check the signed-in account and any list filters. Ask support to investigate before placing another order.
Expected result
You have found the correct product or can explain exactly which purchased service is missing.
Availability depends on your product and account permissions. If an option is missing, ask support before creating another account or order.
