Why this matters
Website-level management and server or reseller administration are different responsibilities.
Step by step
- Identify whether your access is for one hosting account or an authorised WHM role.
- Use cPanel guidance for account resources and WHM guidance only for administrative duties actually assigned to you.
- You should know which interface and role are appropriate before requesting additional access.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
