Why this matters
Providers can enable or disable interfaces, and access depends on product and role.
Step by step
- Record the exact missing feature, product and visible panel version if available.
- Ask whether the feature is supported and enabled for your account; do not change unrelated settings to imitate it.
- Use the offered supported alternative or obtain an explicit explanation of the restriction.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.