Why this matters
Account management and website configuration belong to different interfaces.
Step by step
- Identify whether your task concerns billing, domains, technical files or the application itself.
- Use the customer portal for account tasks and the confirmed technical panel or application for website tasks.
- You should reach the correct system without changing unrelated account settings.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
