Why this matters
Installed software does not always mean its commercial features are licensed for your account.
Step by step
- Identify the exact tool, requested function and licence information provided with the product.
- Ask whether the function is included, separately charged or unavailable before activating a paid option.
- Record the confirmed scope and renewal responsibility for any agreed licence.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
