Step by step
- Open Announcements for public communications. For Network Status, sign in when this installation redirects you to the login page.
- Read the date, affected service and notice details. A notice about another system may not explain your issue, and the absence of a notice does not prove your service is healthy.
- If you cannot sign in, use public contact to explain the access issue. For a specific service fault, include its domain and time in a support request.
Expected result
You know which notice applies and when a direct support request is still necessary.
Availability depends on your product and account permissions. If an option is missing, ask support before creating another account or order.