Why this matters
Terminal access depends on product, account policy and the task requested.
Step by step
- Describe the command-line workflow you need and identify the relevant hosting product.
- Ask about supported SSH access, authentication and permissions instead of assuming SFTP or FTP credentials provide a shell.
- Verify the authorised access reaches the intended account without elevated privileges beyond the agreed task.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
