Why this matters
Mailbox features and external email services may have different owners and limits.
Step by step
- Identify where your mail is hosted and which mailbox, webmail or forwarding tools are actually included.
- Confirm quota, access and delivery responsibilities before creating addresses or changing routing.
- Test the intended mail workflow and record the responsible provider for future incidents.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.