Why this matters
A feature label such as PHP support does not specify every compatible version or extension.
Step by step
- Collect the application’s documented requirements, including database and background job needs.
- Ask the provider to compare those requirements with your specific product and planned deployment.
- Keep a supported configuration list before purchasing dependencies or migrating production.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.