Why this matters
A cache can exist in the browser, application, hosting layer or CDN.
Step by step
- Identify which layer serves the outdated content and whether personalised data is involved.
- Use the supported targeted purge and avoid clearing unrelated data stores as a general troubleshooting habit.
- Repeat the same page request and confirm updated content without logging users into another person’s cached response.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
