Why this matters
A missing option can result from permissions, product differences or a changed interface.
Step by step
- Record the feature name, product, role and when it was last visible.
- Compare with a supported guide and ask support to review access; do not buy a new service or change unrelated settings to restore it.
- Obtain the correct location, supported alternative or explanation for your product.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
