Why this matters
A complete backup may contain customer data, configuration and credentials.
Step by step
- Identify archive locations through authorised file access and check which directories are web-accessible.
- Ask the administrator to move sensitive copies to a private location and apply appropriate web access restrictions.
- Verify an unauthenticated web request cannot download the sensitive file while authorised recovery access remains available.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
