Why this matters
Old accounts and shared credentials can outlive the business relationship.
Step by step
- List portal users, application accounts, invitations and technical integrations associated with the departing person.
- Disable access no longer required and rotate shared secrets through an approved plan that preserves legitimate integrations.
- Confirm essential workflows still work and record the access review outcome.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.