Why this matters
A denied action can be an intentional protection rather than a broken feature.
Step by step
- Record the user role, intended task and exact response without attempting to access another customer’s data.
- Ask the owner to confirm whether the action should be permitted and request only the necessary scope.
- The authorised task should work while unrelated resources stay inaccessible.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
