Why this matters
A supported runtime label does not define every version and extension an application needs.
Step by step
- Collect the developer’s documented runtime, database, extension and background-process requirements.
- Ask the provider to compare them with the exact hosting product and management scope.
- Keep a confirmed compatibility list before installation or migration.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.