Why this matters
A newer version can improve supportability while breaking incompatible application code.
Step by step
- Inventory the application and extensions and identify their supported PHP versions.
- Arrange a recovery copy and test environment or maintenance window with the responsible administrator.
- Retest key customer functions and record the verified version and rollback option.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.