Why this matters
An extension must be available for the PHP version and handler used by the actual website.
Step by step
- Name the required extension, application and version and provide the non-secret error that indicates it is missing.
- Ask the administrator about supported installation and compatibility rather than editing server-wide configuration yourself.
- Verify the application detects the extension through the web runtime after an approved change.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
