Why this matters
Similar names are not reliable proof that a record belongs to the intended customer.
Step by step
- Use the operator’s documented identifiers and compare them with your approved project record.
- If ownership is unclear, ask the administrator to resolve it rather than editing or exporting the record.
- Proceed only after the target account and authorised scope are unambiguous.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
