Why this matters
Backup coverage must be confirmed for the actual application and its dependencies.
Step by step
- Ask the operator which data, configuration and external integrations are needed to recover the service.
- Request the relevant backup and restoration responsibilities, retention and test procedure without assuming hosting copies include everything.
- Keep a documented recovery process and evidence of an appropriate authorised test.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.
