Why this matters
Updates should be coordinated with compatibility checks and a recovery plan.
Step by step
- Identify the application, active extensions, maintainer and supported update channels.
- Schedule a backup and suitable test window, review compatibility and apply changes through authorised maintenance procedures.
- Repeat important customer workflows and keep an update record with any unresolved issue.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.