Why this matters
A backup routine must cover the data your business would need after a failure.
Step by step
- List website files, databases, configuration and any uploads or external services essential to operation.
- Ask the responsible provider what is backed up, where copies are held, how long they are retained and how restoration is tested.
- Keep a documented recovery point and procedure instead of assuming a successful backup label proves recoverability.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.