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Measuring Enquiries Without Exposing Customer Data Print

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Why this matters

Useful measurement should answer a business question without collecting unnecessary private information.

Step by step

  1. Decide whether you need counts of completed enquiries, failed forms or another defined event.
  2. Ask the site owner to configure appropriate measurement and privacy choices; keep sensitive form contents out of analytics events.
  3. Verify that a controlled test records the intended event without including the submitted personal data.

Keep the result of the final check and any unresolved question with your project records.

Where to continue

Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.


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