Why this matters
A new mailbox needs ownership, quota and access decisions beyond choosing an address.
Step by step
- Confirm that email is hosted on this service and specify the exact domain and mailbox required.
- If Email Accounts is enabled, use its supported workflow with approved permissions or ask the administrator to create the mailbox securely.
- Test incoming and outgoing mail and confirm how the intended user receives credentials privately.
Keep the result of the final check and any unresolved question with your project records.
Availability depends on the product, permissions and management agreement. Use the existing support conversation for the same issue.